Welcome to the
Dealer Learning Center
Car buyer Dionne M. talks to us about how a dealership can quickly lose her as a customer by not focusing on her needs.
Real car buyers tell us about the things they liked and didn't like at the dealership.
Real car buyers tell us what they consider to be a bad experience with the dealership.
Car buyer Lynn V. tells us a dealership can quickly lose her as a customer by not communicating with her the way she wants.
Car buyer Dave G. talks to us about how a dealership that doesn't value his time, won't be transparent in pricing negotiations, and hands him off to other associates throughout the process will lose him as a customer.