Welcome to the
Dealer Learning Center
Real car buyers tell us how they feel about dealers who they consider more transparent throughout the purchase process.
Real car buyers talk to us about how they rely on salespeople during the purchase process.
You’ve got 90 minutes to get them in and get them out with one of your cars
According to a new study, dealerships are leaving money on the table when it comes to maintenance and repair services. In fact, only 30% of total service visits occur at a dealership. The reasons why dealerships are not capturing more of this $99 billion market fall into five main categories: 1) Value Perception, 2) Awareness, 3) Customer Experience, 4) Warranty/Service Contract Expiration, and 5) Location/Convenience.
Download the Maintenance & Repair Study PDF to find out what you can do to take better advantage of potentially lucrative service opportunities. Also check out Spectrum, the industry’s first cloud-based system that helps dealerships create an outstanding service and ownership experience designed to turn one-time customers into repeat buyers.