FAQs

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COMMON QUESTIONS

A: Please contact your representative or the person listed as the RSVP on the Events page.
A: Yes, you can download material and research from this site in the Learning Library, and we can provide additional material on a case-by-case basis. Please ask your sales representative if you have specific requests.
A: No, we don't promote our products unless specifically asked to speak about our products. Our purpose is to serve as a resource to provide educational material and strategic support to our clients.
A: We believe that the education from our workshops should not end with the delivery of a presentation. We have a variety of companion pieces and/or take-away materials available that we provide to workshop participants as appropriate. Our support materials may include:
  • A follow-along participant's guide
  • A preloaded flash drive or link to an online portal containing the workshop presentation
  • Educational leave-behind materials
  • Access to the online Dealer Learning Center
A: Our programs can be delivered in a variety of formats. We are available for workshops, webinars, and local market and dealer business meetings. We can conduct our programs as part of a half-day or all-day session, or we can deliver 1-2 hours programs based on your specific needs. Contact Us for more information.
A: Yes, we can provide training on specific products upon request.
A: In order to maximize the experience and education for participants, we recommend at least half-day sessions but can do shorter or longer sessions as needed.
A: To maximize the attendees' experience and sharing of ideas, we prefer a workshop size of at least 10 participants in attendance. We will follow up one week in advance to confirm final attendance numbers in order to determine whether or not it would be beneficial to keep the date or to reschedule for attendance purposes.
A: Request a workshop through your sales representative.
A: No, the Cox Automotive Dealer Learning team offers our educational programs and material at no added cost to you or workshop participants. We also cover our own expenses, including travel and lodging.
A: Christina Moore
Manager, Content Strategy & Delivery at Cox Automotive
Christina.Moore@coxautoinc.com
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FEATURED VIDEO TUTORIAL

Car buyer Dionne M. talks to us about how a dealership can quickly lose her as a customer by not focusing on her needs.

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